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Insights 2

Insights

We provide strategic communications, and patient and public engagement for the NHS and Public Health.  Our team brings over 25 years’ experience of leading and delivering public engagement and consultation, communications and marketing programmes across private, public and healthcare sectors.

A proud moment for Stand

When I interviewed Caroline and Paul about our plans for Stand at the beginning of the year, we didn’t expect to be an award winning team six months into it. Paul and Caroline are very modest about the work that they do, but given what they've achieved in two years, I decided to enter Stand for an award. In April, ...
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Top tips in planning your public consultation timeline

Moving from options development into a public consultation period is one of the most challenging aspects for any strategic change programme. Stand’s director, Caroline Latta, shares four key considerations to have in mind when planning your consultation timeline. Picture the scene. You’ve worked hard with clinical teams, commissioners, stakeholders, patients and partners, and there’s strong consensus on the business case ...
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Let’s ban the C-word

You know how it is. You've worked hard to get your change programme off to a good start. Scope agreed. Objectives endorsed. Budget approved. Clinicians are actively engaged and you're getting a great response to your patient involvement activity. Everything appears to be swimming along nicely. Then, at an open engagement event, in response to tenacious questioning from a local ...
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NHSEI launches new service change handbook

In a week of heart wrenching stories from Ukraine filling our social feeds, a little nugget of NHSEI (NHS England and NHS Improvement) news was enough to bring a little light into my day. That news? The NHSEI system transformation team launched a new interactive handbook for service change. Granted, the list of people this news will bring joy to ...
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Picture of Covid vaccine 1st year anniversary cake

The wider learnings of the COVID-19 vaccination rollout

The COVID-19 vaccination programme has been the runaway success of the UK’s response to the pandemic. Stand were asked to support the North East and North Cumbria’s COVID-19 Vaccination Programme, providing strategic communication and involvement advice and operational support to the vaccination programme’s leadership team. The mission - to vaccinate as many people as possible, as quickly as possible. Stand’s ...
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Time for Change

Establishing Integrated Care Systems – Three key factors for NHS service change in England

Planning a service change programme is hard at any time. Differing partner priorities, competing stakeholder expectations, and challenging political environments are just a few of the many variables that demand our attention when we’ve got that blank Gantt in front of us. It’s no wonder, then, that the first things we reach for are those few old faithfuls we can ...
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Stand

The year ahead for Stand

It’s a new year full of new possibilities and I decided to ask our directors, Caroline Latta and Paul Parsons, what they have planned for Stand in the year ahead. Here’s what they had to say. Caroline: The way we’ve planned has changed since we started. At the beginning there was lots of next-week and next-month planning. Now it tends ...
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Starting with Stand

Hi, I’m Callum and I’m the communications and engagement intern at Stand. I’m straight out of university and this is my first experience of a professional work environment. My lovely colleagues have asked me to write about my first impressions and the kind of things that I’ve been involved in since joining the company. I can’t say that, when I ...
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Timely Payments

Timely payments

We recently got some feedback that made us think about why we do some things the way we do them. We paid an invoice from one of our brilliant freelance suppliers by return as we always do and sent a remittance note. A few minutes later they sent a note back: “Thank you, it is the quickest remittance I have ...
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Train Tracks

Guidance on merging CCGs

Version 4 Early last year NHS England and Improvement (NHSEI) updated an update to guidance on merging CCGs that had been in place for three years. The updated guidance took account of the vision set out in the Long Term Plan for streamlined commissioning arrangements that align with sustainability and transformation partnership (STP) and integrated care system (ICS) footprints. A ...
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